Controlled pathways
Purpose-built access routes instead of unmanaged direct connections to operational assets.
Secure remote access
Secure remote access without compromising operations
Syntric designs remote access pathways around the people, systems, support model and operational risk of each environment.
Operational context
Give authorised support a controlled path into OT.
Remote access is essential for many operational environments. Internal teams, specialist partners and equipment vendors may all need to support systems without being physically present, but persistent or poorly governed pathways can create avoidable exposure.
Syntric starts with who needs access, to what, when and why. The resulting design can bring together identity, approval, least privilege, segmentation and session accountability, using controls appropriate to the environment and the services Syntric is engaged to deliver.
Appropriate privilege
Access shaped around user roles, support tasks, systems and approved timeframes.
Greater accountability
Clearer ownership and oversight of who can connect to the environment.
Service scope
What the work can include.
The final scope is shaped around the operational environment, existing foundation and outcomes the organisation needs to achieve.
Access discovery
Identify users, vendors, current pathways, supported systems and operational dependencies.
Identity and policy design
Define authentication, authorisation and approval controls appropriate to the use case.
Network integration
Coordinate remote access with segmentation and the wider OT network architecture.
Operational management
Support access reviews, change, revocation and oversight within the agreed service scope.
The managed lifecycle
Designed for the site. Managed for the long run.
- 01
Identify
Establish who needs remote access and the operational purpose it serves.
- 02
Constrain
Limit pathways and privileges to the systems and tasks that require them.
- 03
Integrate
Connect identity, policy and network controls into a workable support process.
- 04
Review
Keep access current as people, vendors, systems and service needs change.
Common questions
What teams ask about secure remote access.
Who commonly needs remote access to OT?
Operational teams, maintainers, integrators and equipment vendors may all need remote support pathways. Each group should be considered separately rather than sharing one broad access method.
Is a VPN alone enough for secure OT remote access?
A secure design should consider more than connectivity. Identity, authorisation, segmentation, approval, endpoint expectations and oversight all influence the risk of a remote session.
Can existing vendor access be brought under control?
Yes. Discovery can identify existing pathways and support requirements, allowing a transition plan to be developed around operational constraints.
Start with the foundation
Talk to Syntric about secure remote access.
Start with the operational context, the existing foundation and the outcome your environment needs to support.
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